13 thoughts on “Business Central enhanced emails

  1. What solution would you recommend for receiving and handling incoming email? Incoming mails are usually related to an order or a return in BC.
    Especially if many people work with one inbox at the same time (like order@xxx.com)?
    Any tip is useful Thanks a lot.
    Greetings Raimund

    1. I would have that as a Mailbox account in Exchange and have one or more humans process it. I don’t see a useful function for BC to be reading those emails.

  2. Hi Roberto,
    I noticed on your shared mailbox for the marketing account you have external facing documents listed. Do you receive errors when sending these? I have a similar setup – an SMTP default account and a shared mailbox for customer invoicing but on testing I receive the following error:

    The email was not sent because of the following error: “Current authenticated context is not valid for this request. This occurs when a request is made to an endpoint that requires user sign-in. For example, /me requires a signed-in user. Acquire a token on behalf of a user to make requests to these endpoints. Use the OAuth 2.0 authorization code flow for mobile and native apps and the OAuth 2.0 implicit flow for single-page web apps.”

    Depending on the error, you might need to contact your administrator.

    I can see that it looks to require an email account that requires a login which the shared mailbox doesn’t, but because you have a similar setup I thought I would query if it worked for yourself?

  3. When using “Current user” – is there any way to set up a personal signature for each user, similar to in Outlook?

  4. Hi, Can we add more email scenarios into that? Like Posted Purchase Invoice etc.

  5. Can you please guide or provid e some solution for Sending Excel generated through Excel Buffer and attaching it to Email using New Email Functionality. For eg. in Analysis View there is an action to Export the data through Excel that uses Excel Buffer for generating Excel. So, I want to send that Excel generated through Excel Buffer through Email and that to with New Email functionality.

  6. Any idea if this needs to be setup per company or per database for the onprem product?

  7. I followed all the steps but I’m facing errors. “Could not send the email message. Try again later.” Tried for all forms of email registration. Current, shared box and smtp. What can it be?

  8. We already have dynamics crm for tracking email. Can BC be used to track only vendor email?


  9. Why in “Sent mail” list is not present the “Recipient/to” field?!?!?! How can I lookup for a specific sent email? This is useless!

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